Shipping & Returns
- Shipping Policy
- Return Policy
In light of the University's current regulations regarding COVID-19, we are unable to offer in person merchandise sales or merchandise pick ups at this time. Consequently, CEO is offering $5 delivery for individuals near the University District.
Order by Sunday March 14th, 11:59PM and select "Local Delivery" to guarantee delivery by Tuesday March 16th!
How it works:
- Navigate to our online store
- Add your merchandise to your cart
- When you are ready to checkout, be sure to select "Local Delivery"
- Please indicate any delivery instructions for the CEO team, including if you would like the parcel left in a particular location if no one is home.
- Orders will be delivered on 15th and 16th of March, you will receive a confirmation when your order is out for deliver
As we are unable to offer in person merchandise pick ups at this time, CEO is offering discounted local delivery for a flat rate of $5. When your parcel is out for delivery, you will receive notice of an estimated delivery time. Please indicate any delivery notes at checkout, and provide us with a phone number to contact should no one be available to accept your parcel upon delivery. Why charge for shipping? CEO does not generate any profit from our shipping services as under we are a not for profit service. We charge for shipping to recover the costs of shipping supplies and subsidize the fees charged by our local couriers.
Canada Wide Shipping:
All online sales are final. Should a garment not fit to your liking, unworn, undamaged merchandise may be exchanged for a different size while supplies last.
Applied Science Jackets:
Due to the custom nature of each jacket, and the fact that each one is made to order off site, CEO has a strict no return policy for applied science jackets, except in extreme situations. If you have concerns purchasing online, please wait until September when you will have the opportunity to try on a jacket.
CEO is unable to process refunds for custom merchandise as each order undergoes extensive customization. Please review the order confirmation carefully to ensure your order is correct and contact your sales rep with any questions you may have!